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Shopping from New Zealand? Pay with Afterpay
The first payment will be collected when the order is placed when the remaining three payments will be automatically collected every 2 weeks following.
Questions about Afterpay?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
Yes, your basket value must be over $30 and there is currently a maximum order value $1000. However, this may differ from customer to customer depending on their capacity to repay.
Please see more information about this here.
Afterpay is only available to customers with an Australian/New Zealand billing address.
Customers with international billing addresses will not be able to create an Afterpay account.
Zip performs a credit check as part of its application process. Zip retailers do not have any influence on Zip's credit criteria. If you have questions around your application you will need to contact Zip via zip.co/nz.
Afterpay orders are delivered within our standard delivery timeframes like any normal order from Lookfantastic.
Visit our Delivery page here for more information.
Afterpay returns will follow our standard returns process. Please note that refunds for Afterpay will be refunded from RY to Afterpay, and we cannot provide an exchange or cash refund. As soon as the refund has been processed, it will reflect on your online Afterpay account.
Do you have more questions about Afterpay returns? Click here.